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Billing FAQ's

  • Cancelling Account

    We offer two way to cancel: either online or by contacting us directly. To cancel online, click on Manage ...

    Oct 12, 2017 11:17AM EDT
  • Auto Renewal

    Audio Blocks is a subscription service. Unless you choose to cancel your account, your subscription will autom...

    Nov 22, 2017 09:38AM EST
  • Refund Policy

    •Membership Fee Refund Policy: No Refunds: Payments are nonrefundable and there are no refunds or credits for ...

    Feb 22, 2017 04:16PM EST
  • If I cancel my Audioblocks account, will it also close my Videoblocks ...

    Currently, Videoblocks, Audioblocks and Storyblocks are separate services that must be managed separately. If ...

    Oct 12, 2017 01:17PM EDT
  • If your pricing changes, will my subscription be affected?

    Prices are subject to change. If our pricing changes we will notify you via email and on the site to inform yo...

    Mar 08, 2016 10:44AM EST
  • Invoices/Receipts

    Once logged in, go to "Manage Account" at the upper-right corner of the site. Then click the "Billing & Su...

    Feb 22, 2017 04:16PM EST
  • How do you accept payments?

    We currently accept online payments via credit card, and we can also accept purchase orders. Contact us for as...

    Mar 01, 2017 01:41PM EST
  • How do I purchase a subscription?

    To purchase a Video Blocks subscription, please see our Join Us page. If you would like to order over the pho...

    Mar 01, 2017 01:41PM EST
  • Do I have to agree to a long-term contract?

    No. There are no long-term contracts, and you can opt-out of your subscription at any time.

    Apr 04, 2014 02:43PM EDT

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