Toll Free: 888-944-4455
From Outside the US: +1-571-814-3679
Monday - Friday 9:00 a.m. - 6:00 p.m. EST

Submit a Support Request

Support Center

Billing FAQ's

  • Cancelling Account

    We offer two way to cancel: either online or by contacting us directly. To cancel online, click on Manage ...

    Oct 12, 2017 11:17AM EDT
  • Auto Renewal

    Audio Blocks is a subscription service. Unless you choose to cancel your account, your subscription will autom...

    Nov 22, 2017 09:38AM EST
  • Refund Policy

    •Membership Fee Refund Policy: No Refunds: Payments are nonrefundable and there are no refunds or credits for ...

    Feb 22, 2017 04:16PM EST
  • How much does a subscription to Audio Blocks cost?

    A single user monthly subscription to Audio Blocks is $79. We also offer a yearly single user subscription for...

    Oct 12, 2017 01:20PM EDT
  • If I cancel my Audioblocks account, will it also close my Videoblocks ...

    Currently, Videoblocks, Audioblocks and Storyblocks are separate services that must be managed separately. If ...

    Oct 12, 2017 01:17PM EDT
  • Download Limit During Free Trial

    During your 7 day free trial, you are entitled to download 20 files per day. The daily limit will reset at 12:...

    Feb 21, 2017 05:59PM EST
  • If your pricing changes, will my subscription be affected?

    Prices are subject to change. If our pricing changes we will notify you via email and on the site to inform yo...

    Mar 08, 2016 10:44AM EST
  • Invoices/Receipts

    Once logged in, go to "Manage Account" at the upper-right corner of the site. Then click the "Billing & Su...

    Feb 22, 2017 04:16PM EST
  • How do you accept payments?

    We currently accept online payments via credit card, and we can also accept purchase orders. Contact us for as...

    Mar 01, 2017 01:41PM EST
  • How do I purchase a subscription?

    To purchase a Video Blocks subscription, please see our Join Us page. If you would like to order over the pho...

    Mar 01, 2017 01:41PM EST

Contact Us

2e976c9a376f50792a98d52cac4a3b6c@videoblocks.desk-mail.com
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete